iscAIle (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the “Services”). By accessing or using iscAIle, you agree to this Privacy Policy.
1. Information We Collect
a. Information You Provide Directly
- Business details (e.g., company name, industry, size, existing tools, goals).
- Contact information (e.g., name, email address, phone number).
- Payment information when you purchase services (processed securely via third-party payment providers).
- Support inquiries, feedback, or communications with us.
b. Information Collected Automatically
- Usage data (e.g., pages visited, actions taken within the platform, time spent).
- Device and technical data (e.g., IP address, browser type, operating system, cookies, log files).
- Interaction data with AI Advisor tools (e.g., questionnaire responses, selected recommendations).
c. Information from Third Parties
- Tool integration data when you authorize iscAIle to connect with third-party services (e.g., HubSpot, Salesforce, Zapier, QuickBooks).
- Publicly available business data or information provided by our partners.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services.
- Match your business with AI tools and platforms tailored to your needs.
- Generate ROI calculations and personalized recommendations.
- Facilitate integrations with third-party tools.
- Provide customer support and respond to inquiries.
- Process payments and manage subscriptions.
- Send administrative and promotional communications (with opt-out options).
- Monitor performance, security, and usage trends.
- Comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell your personal data. We may share your information in the following cases:
- With third-party service providers who assist with hosting, payment processing, analytics, or integrations.
- With tool vendors (e.g., HubSpot, Salesforce, Zapier) when you authorize integrations.
- For legal compliance where required by law, regulation, or legal process.
- In business transfers (e.g., merger, acquisition, financing, sale of assets).
- With consent when you explicitly agree to share data.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to improve user experience, measure usage and performance, remember preferences, and support marketing. You may disable cookies in your browser settings, though some features may not function properly.
5. Data Retention
We retain personal data only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.
6. Data Security
We implement technical, organizational, and administrative safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure.
7. Your Rights
Depending on your location, you may have the following rights:
- Access – Request a copy of the personal data we hold about you.
- Correction – Request corrections to inaccurate or incomplete data.
- Deletion – Request deletion of your personal data, subject to legal exceptions.
- Opt-Out – Opt out of marketing communications at any time.
- Data Portability – Request a machine-readable copy of your data.
- Do Not Sell (CCPA) – Request that we do not sell your personal data (we do not sell by default).
To exercise these rights, contact us at legal@iscaile.com.
8. International Data Transfers
If you are located outside the United States, note that your data may be transferred and processed in the U.S. or other jurisdictions. We take steps to ensure appropriate safeguards are in place for such transfers.
9. Children’s Privacy
iscAIle is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us to have it removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new “Last Updated” date. Material changes will be communicated via email or through our Services.
11. Contact Us
iscAIle Privacy TeamEmail: legal@iscaile.com